Refund Policy

We at New Box strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, our refund policy makes returns simple and transparent.

Eligibility for Refunds

To be eligible for a refund, items must be unused, in their original packaging, and returned within 7 days of delivery.

Non-Refundable Items

Certain products such as innerwear, accessories, or sale items are not eligible for refunds due to hygiene or clearance reasons.

Refund Process

Once we receive and inspect your return, we’ll send you an email confirmation. Approved refunds will be processed to your original payment method within 5–7 business days.

For return assistance, contact us at amirnewboxecommerceservicespvt@gmail.com or call (+91)7895135695.